26 December 2017 - The Vietnamese Ministry of Health (MOH) recently issued two important Circulars (28 and 39) which directly influence HIV service delivery. The MOH has disseminated these updates to Departments of Health and Provincial AIDS Committee authorities, but the communication channels for disseminating information to the service delivery level and to people living with HIV (PLHIV) are inefficient. Given the rapidly approaching end of international support for HIV service delivery and the need to communicate the evolving policy framework to those on the ground, USAID SHIFT hosted a Webcast on December 22. The Webcast built worker confidence to counsel and support PLHIV to enroll in SHI while adhering to the new updated policies, and gave participants a chance to share experiences, compare difficulties and exchange best practices. It covered supply chain and financial flow modification, categorizing common ARV drugs as essential drugs and how HTFs can handle services that exceed their technical capacity like CD4 viral load monitoring. About 40 computers connected to the Webcast, with an estimated 1-3 participants per computer. HIV care and treatment workers are now equipped to communicate new policy updates to PLHIV and the health care community, enabling faster on-the-ground execution of policy revisions to help address barriers to SHI enrollment and expanding access to sustainable care and treatment.